Service Now Consultant in Detroit, MI or Southfield,MI
Title – Service Now Consultant
Location: Detroit, MI or Southfield,MI
Duration: 6+ months
Description:-
ServiceNow Administration and Development/Enhancement
Skills:-
Ensures all incidents and requests on ServiceNow tool are address thru guidelines/policies/defined processes • Impact analyze the user profile and grant the requested group/role access. • Impact analyze user reported issues on discrepancies on Actual cost and CER roll up amount related to Finance module. • Execute test scripts and capture the test evidences. • Impact analyze timecard related query’s and turn around solution to overcome the issue. • Impact analyze the change request and let users know why the workflow is stuck and cannot move forward due to max amount of activities reached. • Development/ enhancement in ServiceNow• Very good communication skill with strong customer relationship management skills • Proactive and Innovative. • Good analytical skills. Should be able to evaluate a situation and take right decisions. • Should be able to own the activities and drive for completion. Capabilities to host meetings, capability of handling multiple projects, multiple stakeholders and Conflict resolution.
Desired Skills:-
Very good experience is SDLC • Agile Methodology experience preferred • ITIL certification • ServiceNow System Administration Certificate is preferred • Experience with integrations such as Active Directory • ServiceNow Support and administration knowledge, including scripting and advanced workflows • Very good working exposure in customized ServiceNow tool support and administration
Regards,
Naman Shukla
Next Level Business Services, Inc.
Consulting| Analytics| Staff Augmentation
US: +1 (904)-406-8313|Fax: +1 (608) 646-8326
11340 Lakefield Drive, Suite #200, Johns Creek, GA 30097
E-mail: naman.shukla@nlbservices.com| Web: www.nlbservices.com
Hangout : naman.shukla@nlbservices.com
linkedin.com/in/naman-shukla-a5124228
An ISO 27001 and 20000-1 Certified & Minority Business Enterprise (CMBE)
If you would prefer to no longer receive any emails from this Company, you may opt out at anytime by clicking here.Location: Detroit, MI or Southfield,MI
Duration: 6+ months
Description:-
ServiceNow Administration and Development/Enhancement
Skills:-
Ensures all incidents and requests on ServiceNow tool are address thru guidelines/policies/defined processes • Impact analyze the user profile and grant the requested group/role access. • Impact analyze user reported issues on discrepancies on Actual cost and CER roll up amount related to Finance module. • Execute test scripts and capture the test evidences. • Impact analyze timecard related query’s and turn around solution to overcome the issue. • Impact analyze the change request and let users know why the workflow is stuck and cannot move forward due to max amount of activities reached. • Development/ enhancement in ServiceNow• Very good communication skill with strong customer relationship management skills • Proactive and Innovative. • Good analytical skills. Should be able to evaluate a situation and take right decisions. • Should be able to own the activities and drive for completion. Capabilities to host meetings, capability of handling multiple projects, multiple stakeholders and Conflict resolution.
Desired Skills:-
Very good experience is SDLC • Agile Methodology experience preferred • ITIL certification • ServiceNow System Administration Certificate is preferred • Experience with integrations such as Active Directory • ServiceNow Support and administration knowledge, including scripting and advanced workflows • Very good working exposure in customized ServiceNow tool support and administration
Regards,
Naman Shukla
Next Level Business Services, Inc.
Consulting| Analytics| Staff Augmentation
US: +1 (904)-406-8313|Fax: +1 (608) 646-8326
11340 Lakefield Drive, Suite #200, Johns Creek, GA 30097
E-mail: naman.shukla@nlbservices.com| Web: www.nlbservices.com
Hangout : naman.shukla@nlbservices.com
linkedin.com/in/naman-shukla-a5124228
An ISO 27001 and 20000-1 Certified & Minority Business Enterprise (CMBE)
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