Hi,
Greetings From Ampstek !!
We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately.
Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants;
Title: IVR Developer with Nice
Location: Remote
Duration: 12+months
Job Description
CTI Integration and testing with Salesforce widget integration
· Create, update and modify Studio call flows, Call routing, Snippet, and Coding
· Creating and providing testing strategies/Methodologies in InContact IVR and guiding UAT testing Team
· Coordinating with backend system (Tomcat, Agent connect and DTS, etc.) for IVR integration via REST API
· Managing Admin, ACD, IVR, Reporting, skill-based routing, call flow, and scripting using Nice InContact Studio
· Create, update and modify Studio call flows, call routing, Snippet, and Coding to support required project stories in UAT, DEV, and PROD environment
REQUIREMENTS:
· Solid understanding of the NICE InContact platform; Knowledge of designing and development of strategies & IVR coding through In-Contact Studio
· Knowledge of Design and development strategies & IVR coding through the in-Contact studio
· Knowledge in In-Contact cloud solutions, designing and development of strategies & IVR call flow coding through In-Contact Studio
· Skills in Tools like In-Contact Press Path, In-Contact Softphones (softphone/salesforce phone widget)
Thanks & Regards
Maya
Sr Technical Recruiter
Ampstek LLC
103 Carnegie Center Drive,
Suite 300, Princeton, NJ 08540.
Comments
Post a Comment
Thanks