Immediate interview - IVR Consultant with Nice in contact person - Remote

Hi,
  
Greetings From Ampstek !!

We are a Global staffing firm and we are Tier 1 vendor for all requirements and we can close positions immediately. 

Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants;

Title: IVR Developer with Nice
Location: Remote
Duration: 12+months
Job Description
CTI Integration and testing with Salesforce widget integration
·  Create, update and modify Studio call flows, Call routing, Snippet, and Coding
·  Creating and providing testing strategies/Methodologies in InContact IVR and guiding UAT testing Team
·   Coordinating with backend system (Tomcat, Agent connect and DTS, etc.) for IVR integration via REST API
·   Managing Admin, ACD, IVR, Reporting, skill-based routing, call flow, and scripting using Nice InContact Studio
·  Create, update and modify Studio call flows, call routing, Snippet, and Coding to support required project stories in UAT, DEV, and PROD environment
REQUIREMENTS:
·  Solid understanding of the NICE InContact platform; Knowledge of designing and development of strategies & IVR coding through In-Contact Studio
·  Knowledge of Design and development strategies & IVR coding through the in-Contact studio
· Knowledge in In-Contact cloud solutions, designing and development of strategies & IVR call flow coding through In-Contact Studio
· Skills in Tools like In-Contact Press Path, In-Contact Softphones (softphone/salesforce phone widget)





Thanks & Regards
 Maya
Sr Technical Recruiter
Ampstek LLC
103 Carnegie Center Drive, 
Suite 300, Princeton, NJ 08540.

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