Greetings From RNR IT Solutions,
Hope you are doing fantastic,
We have an urgent opening .Please check the below job description and
let us know your interest.
Position : Oracle EBS Service Delivery Manager
Location : Philadelphia OR NJ
Duration : Contract
Description :
This role is a mid-level management role acting as an interface with the client to influence programs at both strategic and operational level
Strategic planning, Service delivery, Managing stakeholder expectations, Responsibilities include Program/Project Execution, Business development and Project estimations (Effort/Cost)
Ability to be self-directed and interact with technology and multiple offering within the organization
Escalation management and flexibility to travel multiple locations with in US, with the base location being Philadelphia ( For Ricoh) and / or New Jersey
Candidate should be technology agnostic and should be able to cover from Legacy to Cloud solutions
1.Risk identification and mitigation planning
2.Review Project Metrics/ SLAs and their achievement and take corrective action
3.Monitor progress of projects and update the account manager
4.Track customer complaints and escalations to closure
5.Experience / knowledge of Enterprise Products (OracleEBS)
6.Experience in solution design and / or pre-sales activities including RFP responses, solution design
7.Improve project profitability by reducing buffers, planning rotation, grade mix, improving utilization and project location
8.Ensure high Employee Passion Index
Must Have: stakeholder Management, Technical Architect Exp, Delivery Manager Exp and Oracle EBS
Regards,
Mohammed Kaleem
RNR IT Solutions Inc.
7800 Preston Rd, #126, || Plano | TX 75024.
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