Super urgent req ; Hiring : Applications/Production Support : USC or GC or EAD only

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Hi,


Greetings from E-R-P-MARK INC.! Our records show that you are an experienced IT professional. Your experience is relevant to one of my current job openings. Have a look at the below job description and please let me know your interest at the earliest.



Position : Applications/Production Support 

location : Piscataway, NJ 

Visa  : USC or GC or EAD only


Required Skills :

 

Previous application support experience with enterprise level clients

Trouble ticket handling exp

Ticket resolution exp

Application monitoring and health check exp

Strong in UNIX, shell scripting, Oracle , SQL queries , AWS environment

Java preferred but not required as it is not a dev role

Splunk/Kibana â€" good to have 

 

 

Description:


  • This position is for an Applications/Production Support team member with regards to providing hands on technical support for several mobile applications being either the client application and or server backend software.
  • The individual should have 3-7+ years of relevant work experience (applications/production support). The primary function is to proactively monitor, support and troubleshoot java application(s) regarding its application health and operation with respect to resolving customer trouble tickets and supporting production matters.
  • The person should have very good experience with regards to reviewing and analyzing server logs relative to troubleshooting issues, this work will also include working closely with the development team with regards to managing software quality. The person should be experienced in developing test scripts to check the servers logs and or database using both Unix / Linux commands and SQL commands to retrieve information, create alerts and or reports. The person should be used to resolving trouble tickets and resolving application issues. The person should be familiar with products like Weblogic, WebSphere, Cloud (AWS), Splunk etc. The individual should also be used to using system monitoring tools such as Wily or Splunk to analyze and manage system health. (If there is Splunk admin experience, it is PLUS). The person should have experience in checking on exceptions or other error handling procedures where past development experience is a plus. The individual should be familiar with the script languages such as Perl, Shell, etc. and SQL. It is plus if the individual is familiar with Java, J2EE, XML, HTTP, Databases regarding supporting the applications. In dealing with mobile applications, being familiar with Android or IOS applications is a plus. The individual should also be familiar with MS Office applications (Excel, Word, PowerPoint, Visio, and Project) with regards to documenting maintenance plans, reports and or procedures.
  • The person should be a team player, be able to work independently, be highly motivated and possess good communications skills with regards to interacting with various cross-functional team members and in writing maintenance support documents.
  • The work will be performed in NJ. The work will include off-hours support (evening work or weekend work) with regards to supporting production upgrades, maintenance windows and or system outages.
  • The person should have a BS and or MS degree in a relevant technical field such as CS, EE or MIS where GC holders or US Citizens are preferred.

Email is the best way to communicate, if I missed your calls

 

Thanks & Regards !

Shashank Sisodiya
Phone : 609-224-1310 Extn 963
Direct : 6097590947 : Cell: 3238180066
Linkedin : https://www.linkedin.com/in/shashank-sisodiya-a99118138/
E-R-P-MARK INC
103 Carnegie Center, Suite 300, Princeton NJ 08540
email : shashank@erpmark.com E-Verified Company




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