Hi,
Hope you all are doing well!
Currently, we have Opening for Help Desk Support at Jacksonville FL. If you are interested then please do mail me your Updated Resume in word format, Availability, Contact Details, Citizenship Status and hourly rate as per the hiring policy of our client.
Request-ID: 2935-1
Title: Help Desk Support
Duration: Long term
Location: Jacksonville, FL
Note-Weekly Schedule for this position: Mon – Fri (3pm - 12am)
Job Description-
• Troubleshooting and maintenance of End user and basic telecom equipment.
• Preemptive maintenance of End user, telecom & basic IT infrastructure equipment.
• Ensure all end user and IT documentation is updated.
• End user training for new / existing applications when needed.
• Work closely with IT security teams to ensure all end user stations meet the AV & Patch compliance requirements
• Account management for user accounts including application accounts.
• Imaging new PCs & laptops and configuring them for end user use.
• Liaising with offshore support teams to ensure timely resolution of end user requests / issues.
• Setting up Thin Clients and configuring them for end user use.
• Working on Windows 7, Windows 10 OS.
• Should have knowledge on setting up network and server with help of SMEs.
Thanks,
Govind Kumar | VBeyond Corporation | Hillsborough NJ
