Urgent need for Network Engineer in WARSAW, IN

Dear vendor, Hope you are doing well!!! Please see the job details and share me the best profile for below position.    Job Title: - Network Engineer Work Location: - WARSAW, IN Experience required: - 6-8 Essential Skills:- •          6-8 years of minimum relevant experience in managing Voice and Video infrastructure in Cisco, Avaya, and Polycom technologies •          Cisco Call manager, Unity connection, Call center express, Cisco emergency Responder, Attendant console •          Avaya call manager, Modular messaging, Attendant console, Avaya call center, CMS, IVR, , SES and eCAS •          Cisco Bridges (8510, 8700), VCS-C, VCS-E, TMS, TMSXE, Conductor, Cisco Video endpoints and Jabber •          Polycom endpoint, integration with different bridges. •          SIP, TCP/IP, MGCP, H.323, H225, H245, G711, G729, RTP, UDP protocols •          Hands-on experience on Avaya and Cisco - Call Manager, Contact Center, Attendant console •          Configuring and troubleshooting of Avaya and Cisco voice mail messaging •          Hands-on technical knowledge - Configuring and troubleshooting of Cisco Video infrastructure MCU, VCS-C, VCS-E, TMS, TMSXE, Conductor, Jabber, Cisco Video endpoint, Cisco Telepresence •          Polycom Endpoint knowledge Certifications: CCNA Collaboration, CCVP, ACA, ACIS or ACSS   Role Description •          Manage the routine operational works, Incident Tickets, Services Requests, and Tasks assigned though ITSM ticketing tool or different other sources related with Voice and Video support. •          Responsible for afterhours upgrade/maintenance support as needed or assigned. Follow the CR process and get the CR approved as needed. •          Handling of time sensitive Critical Incidents (P1/Sev-1 incidents). •          Assists with small to intermediate projects, performing the work defined by the project plan, monitoring progress on all assigned projects, and communicating project progress and/or problems to manager on a timely basis. •          Ability to work within a team oriented environment including the flexibility to adjust hours for proper departmental coverage (vacations, illness, etc.). Thanks & Regards, Nishant Kumar IDC Technologies Inc. Milpitas, California Phone: 4082074605 Email:- Nishant.kumar1@idctechnologies.com

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