Requirement

Position: Business Analyst

Location: Houston TX

Duration: 6months+

Key Accountabilities
• Translates business strategies into IT requirements and develops business requirements for IT services.
• Accountable to the IT function for advocacy of the IT policies, strategies, and practices.
• Communicates with the business customers around IT services, costs and needs.
• Translates business needs/strategies into IT requirements and sources IT services to meet requirements (current and future).
• Understands end-to-end business processes, actively measures business contribution of enabling systems (functional business system measures), and initiates improvement to the process and/or systems.
• Works with service managers to ensure services meet customer needs.
• Provides projected demand for services to the Service Managers.
• Understands and communicates to the customers on both the cost and value of services provided.
• Manages detailed business process software portfolio (when applicable).
• Performs front-end-loading (FEL), business case development and where appropriate, leads projects.
• Works with business-unit-specific vendors and industry groups. Influences customer demand.
• Reviews range of existing solutions available and presents options and recommendations to the customer on which ones to use.

Ideal Experience
• Mid-to Senior level, typically 5+ years of experience.
• Understands advanced aspects of discipline and is viewed as an expert in a given field.
• Applies broad range of competencies to develop solutions to complex problems.
• Influences others to achieve objectives.
• Often provides specialized/technical/functional guidance to others within department and/or business asset.

• Excellent communication skills with various groups (IT technical analysts and Business personnel) up and down the chain
• Coordination with software vendors on issues and new requests to exploit use of the software within our company
• Project management/coordination for various efforts (technology updates, software deployments to new business groups)
• Business Process Mapping
• Technical and functional documentation
• Aid the transition of service support and service model necessary
• Review/Update existing service model, documentation, processes for improvement opportunities

If they have any experience in the following apps/tools it would be a bonus, definitely not a requirement:
• DocuSign
• Impact
• Intelex
• Cority
• Mendix
• Reserves Reporting software
• Data Warehouse

Thanks & Regards,

Surya, IT Recruiter,

Epic Systems Inc,
Certifications: GSA IT Schedule-70, 8(A) and SWaM
Email: sai.surya@epicinfotech.com
www.epicinfotech.com
Ph:703-859-9032