Genesys CTI Engineers in Phoenix, AZ// Contract

Hi,

 

Warm Greetings!

 

My name is Ganesh and I am a Sr. Technical Recruiter with SVK Systems. We are a leading consulting company and have been in consulting business for last 20 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.

 

I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the job description listed below. If you are interested, please respond with your updated resume or give me a call on 201-494-2824 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.

 

Job title: Genesys CTI Engineers

Location: Phoenix, AZ

Duration: Contract

 

Role Description/Responsibilities:

·         Development experience using Genesys Suite of technologies with specialization in Genesys Framework is a must. ( Genesys CTI, Genesys SIP, Genesys Composer, ORS (Orchestration Server), Genesys OCS, Genesys Workspace, Genesys Eservices.)

·         Proficient in tools like Composer ,Eclipse, IRD (Interaction Routing Designer) , CCpulse , GAX (Genesys Administrator Extension), GA(Genesys Administrator) & Kazimir.

·         Database knowledge pertaining to SQL and Cassandra 

·         Experience in production support of IVR applications with VXML and Java (Nuance Development Framework / Voice Portal preferred)

·         Strong working knowledge of deploying applications on Websphere and Tomcat.

·         Computer Telephony Integration (CTI) experience with Genesys SIP platform a PLUS

·         Core java + REST/SOAP automation and development

·         Experience working an Agile environment

·         Ability to interface and cultivate excellent working relationships both within Technology, Business and vendors.

 

Thanks,

Ganesh Gani

Direct: (201) 494 2824

Email: ganesh@svksystems.com

https://www.linkedin.com/in/ganesh143/

 

 

3057 Peachtree Industrial Blvd, Suite # 110, Duluth, GA 30097