ServiceNow Admin/Developer
Chicago, IL
6 Months
Skill: ServiceNow Sys Admin & Development
Experience: 3 to 5 Years
Minimum Skill Requirement: ServiceNow System Admin, Development, Java scripting
Must Have:
• Admin experience on ServiceNow Modules (Incident, Problem, Change, CMS, CMDB, Service Catalog, Integration, Knowledge & Asset Mgmt)
• Maintenance, administration and version standardization of Service Now
• Experience with ServiceNow development/configuration with Java certified
• Develop Applications on ServiceNow Platform
• Customized Service levels
• Platform Upgrades
• Service Management Process development
• Third Party Management/Integration with other ITSM tools & 3rd Party tools
• Configuration of functionalities according to the best process & practices
• Serve as a highly technical skilled specialist resource within the ServiceNow domain to provide support on all the ServiceNow capability and modules
• Provide effective concise, timely, and consistent verbal and written communications to peers, customers, and management
• Establish and maintain documentation regarding standards and policies surrounding administration of ServiceNow as it applies to best practice industry standards
• Act as internal escalation source in case team members need assistance.
• Excellent Problem-solving and analytical skills.
• Excellent interpersonal skills.
Good to Have:
• Knowledge of ITIL processes is a plus, ServiceNow Admin certification is a plus
• Other ITSM tools knowledge like BMC Remedy , HP SM
• Support in analyzing workflows and present solution possibilities
• Good verbal\written communication skills
• Jelly Scripting
Thanks,
Sherman Elle
Team Lead-Recruitments
ASK Staffing Inc | Global Delivery Center
Direct: +1678-250-9916
Fax: 678-990-0403
Email: Shermane@askstaffing.com
ASK Staffing3805 Crestwood Parkw
Duluth Georgia 30096
United States
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