Salesforce Business Analyst

Title : Salesforce Business Analyst

Location : Chicago(Naperville), IL

Client : TCS

Duration : 8 + Months

VISA : USC & GC

Interview : Phone/Video

 

Role Description:

• Experience in the Salesforce platform and involved in various phases of Software development including SFDC Administrator, SFDC Development, Business Analysis, System Analysis, Design, Testing, Production Support, Implementation of SFDC and Web based Applications. Expertise in creating project documents like BRD, FRD, SRS, Test Plan, Test case, UAT Document etc.
• Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
• Excellent experience in working with salesforce.com sandbox and production environments.
• Deep knowledge in the SDLC methodologies like Agile, Scrum and Waterfall models.
• The Salesforce Business Analyst is project-based and focuses on enhancing business processes and efficiency using Salesforce.
• They collaborate with stakeholders to elicit, document, and analyze requirements related to business challenges.
• Their ultimate goal is to produce data-driven solutions that optimize business operations.

 

Competencies:  Digital : Salesforce Field Service Lightning

 

 

 

 

 

Rohit Singh 

Recruitment Lead

Email: rohit.singh@mavenpeaksolutions.com | Direct : +1 (630) 780 2519

Maven Peak Solutions

6701 Koll Center Parkway Pleasanton, CA 94566

 

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