CSM ServiceNow Developer - Onsite - Anywhere in US
Must Haves:
Certified Implementation Specialist – Customer Service Management (CSM)
Developer with strong CSM experience
Job Description
Minimum 10 years of overall experience in implementing CSM, ITSM solutions at Sr.Developer or Lead Developer or Architect capacity
At least 4 years of experience with ServiceNow CSM, Now Intelligence, Now Platform capabilities at a Sr.Developer or Lead Developer capacity
Knowledge of the CSM implementation ServiceNow best practices
Practical experience with agile methodologies/tools, writing user stories and sprint grooming
Strong knowledge of B2B, B2C business models with Account relationships
Strong knowledge of products, assets, sold products and install bases and their relationship with Accounts and Consumers
Strong communication skills, both written and verbal, with the ability to describe technical solutions in the terms of the business
Experience in working with multi-vendor development environment
Interacts cross functionally on matters that require coordination across organization and collaborates well with other groups, voluntarily shares information
Experience of working with ServiceNow platform for global customers
Regards,
Raj Veer Singh
Atika Technologies
5 Independence Way, Suite 300
Princeton, NJ 08540
E: rajveer@atikatechnologies.com
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