Urgent Need | UCC Voice Engineer | Remote

Good day,

Please find an exclusive job opportunity and respond with matching profiles.

UCC Voice Engineer
Location : Remote
Duration : 6+ months
Visa: All apart from H1B/CPT

NEED EXCELLENT COM SKILLS

Role Requirements Essential
• Extensive working knowledge of a range of Enterprise Voice technologies and UCC platforms including:
o Cisco UCC (Advantageous: CCNP Collaboration or CCIE Collaboration)
o Microsoft Teams Enterprise Voice (Advantageous: Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate or Microsoft 365 Certified: Teams Voice Engineer Expert)
o Nortel, Avaya & Mitel systems o Analog devices, wall fields/boards, ATA's, PSTN, ISDN
o Cloud/Hosted PBX Solutions
• Good understanding of Session Border Controllers and SIP Trunking configurations and best practice
• Understanding of telephony design and call routing / control protocols such as SIP, RTP, G.711, T.38, T1 / PRI, FXO / FXS, CAS POTS, and Caller ID
• Good working knowledge of network communications including TCP/IP, subnetting, routing and switching, firewalls, LAN, VLAN, WAN. In particular, an expert level knowledge of QoS management and the prioritisation of UDP/SIP traffic.
• Experience of working at a global scale and an understanding of regional differences in communications technologies and standards.
• Able to troubleshoot SIP interoperability issues between the VOIP services using tools such as Wireshark.
• Ability to understand key concepts and communicate clearly and concisely, including technical details and processes.
• Capable of creating technology roadmaps based on strategy inputs.
• Ability to carry out requirements analysis and create requirements documentation and drawings using Word, Excel, PowerPoint, and Visio.
• Experience in providing analytics expertise to Operations teams in support of problem resolution.
• Experience of developing, maintaining, and updating general and controlled documentation systems.
 
 
Thanks & Regards,
 
Pradip Sarkar
Technical Recruiter
ShiftCode Analytics Inc.
5118 Sylvester loop Tampa,
Florida 33610
Direct: 336-390-9132
Email: psarkar@shiftcodeanalytics.com
URL: http://www.shiftcodeanalytics.com

 

If you would prefer to no longer receive any emails from this Company, you may opt out at anytime by clicking unsubscribe.