Hi,
I hope you are doing well!
Role: ServiceNow Process Architect
Location: Philadelphia, Pennsylvania (Onsite)
Exp: 10+ Years
Job Description:
* Experience as a Business Analyst and/or Architect, with a focus on ServiceNow implementations.
* Strong knowledge of ServiceNow platform fundamentals, modules, and capabilities.
* ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) highly preferred.
* In-depth knowledge of ServiceNow licensing models, pricing structures, and license optimization strategies.
* Experience in gathering and documenting business requirements, conducting business process analysis, and translating requirements into technical specifications.
* Proficiency in project management methodologies and tools, with a track record of successfully managing projects on time and within budget.
* Strong analytical and problem-solving skills, with the ability to understand complex business processes and propose effective solutions.
* Excellent communication and interpersonal skills, with the ability to collaborate with stakeholders at various levels of the organization.
* Ability to work in a fast-paced environment and manage multiple projects concurrently.
* Familiarity with IT Service Management (ITSM) and ITIL framework is a plus.
* Experience with Agile or Scrum methodologies is an advantage.
* Detail-oriented with strong organizational skills to manage license tracking and compliance processes.
Thanks & Best Regards,
Akhil. D
LinkedIn: https://www.linkedin.com/in/akhil-donthula-0123a2252/
1300 W Walnut Hill Ln. #260, Irving, TX 75038
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