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Need :: QA Analyst/Tester (DTMF IVR) :: Troy, MI (Detroit area - Locals only

Title                       : QA Analyst/Tester (DTMF IVR)
Client                    : Financial Services
Location               : Troy, MI (Detroit area) – Local (Hybrid, on site 2 days per week).need local candidate
Duration              : 6+months
Visa                       : No H1B/CPT/OPT
Interviews          : Video

***Please submit only quality candidates with valid resumes and LINKEDIN Profiles (REQUIRED)***
 
Experience Level: 5-10 years

Skills & Job Responsibilities:

• Manually test complex customer-facing self-service DTMF (Dual tone multi frequency) IVRs
• Write IVR test cases from JIRA user stories and Visio Call Flows
• Expertise in Cyara to create and run automated functional and regression test cases
• Validate IVR transfer call types and queues
• Validate CTI data
• Validate application data through REST and SOAP APIs
• Ability to find test case data and validate database results using SQL queries
• Experience with speech and AI testing a plus
• Experience in Mortgage and Banking industries

With Gratitude;

Prashant Kumar | Sr. Technical Recruiter
Email: prashant@largeton.com 
LARGETON INC | 13800 Coppermine Rd, Herndon, VA 20171



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