Opening for Network Architect-Atlanta,GA

Hi 


 Position: Network Architect

Location: Atlanta, GA 

Duration : 6 Months


Key Skills: Need strong exp in SD-WAN and Fortinet. Please don't submit irrelevant profiles for this role.

 

Main Responsibilities:

  • The role will be involved in support of highly critical production environment and will be engaged in design and deployment of large range systems along with a team of technically competent professionals.
  • Demonstrate ownership and responsibility in all assignments
  • Enough expertise to identify and recommend changes/improvements to the process and infrastructure design.
  • Provide L3 level support
  • Strong technical aptitude and ability to research and solve complex issues independently
  • To maintain a high degree of customer service for all support queries and adhere to all service management principles.
  • To take ownership of user problems and be proactive when dealing with network issues.
  • Knowledge retention actively participate in documentation of technical procedures.
  • Projects: perform effectively as project leader or project team member as required for network related projects and internal assignments.
  • Ability to participate and contribute during crisis times, assist team members/leads/ customer/ HCL Senior management, as needed
  • Show adaptability and flexibility in work to suit business requirements
  • Providing emergency intervention in ITIL lifecycle processes Incident and Problem management to provide 2nd / 3rd level support in response to Major Incidents. 
  • Managing relationships with key stake holders to ensure aligned delivery and support activities, optimising opportunities to derive added value.
  • Resolve moderate to complex (P1, P2 and P3) incidents and problems effectively and in a timely manner
  • Responsible for performing root cause analysis and long-term fixes
  • Responsible for implementation of medium to complex components of a project module, change request.
  • Responsible for providing trend analysis to management team to enable them to make informed decisions
  • Work in a cross-cultural team and communicate effectively


Technical / professional qualifications:

  • 8+ years of Network administration experience in large enterprise environment.
  • Cisco and other industry standard networking certifications.
  • Extensive experience in System Fault Tolerance, Networking Designing, Business continuity and Disaster recovery
  • Candidates must possess a solid understanding of LAN and WAN concepts (including wireless LAN and Firewall) plus an average of 6 to 8 years of hands-on experience supporting enterprise class routers, switches in a global network environment using common network security practices, standards, and troubleshooting. 
  • Candidates must possess excellent technical skills and be able to deliver results under pressure. 

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