URGENT HIRING||BUSINESS ANALYST||LOCATION: - NEW YORK CITY (HYBRID)||

Hi,
Hope you are doing well
I have an urgent opening of Business Analyst at Hybrid role at New York City

 
 
 
Position Type: Contract
Location: New Your, NY, United States
Description:
Duration- 6+ months
Job Location- Hybrid
Interview process- Video

Contract Process Improvements Business Analyst with working front end knowledge of ServiceNow suite
MUST be local to New York City. Hybrid Schedule, onsite and remote.
Business analyst will manage successful delivery of solutions for Information Technology, specifically Process Excellence improvements. Including identifying gaps within Process Excellence by creating solutions for scalable and repeatable processes across IT organization.
Major Responsibilities:

• Establish working relationships across the IT organization to foster process improvements with understanding of ITSM fundamentals.
• Proactively learn IT products/services to better serve the IT user community.
• Manage small to medium scaled projects through project management lifecycle to achieve successful implementation.
• Prepare project deliverables including but not limited to scope documents, business requirements, project plan, test plans, communication plans and lessons learned.
• Keeps project stakeholders informed of project's status, risk and issues, leveraging effective tools such as project status reports, meeting minutes, and face to face meetings.
• Conduct business analysis to understand and define requirements for IT projects
• Identify and manage risks. Recognize issues and proactively create ways to mitigate their impact
• Identify gaps in processes and ways to better align IT to industry best practices

Required Qualifications:

• 4-6 years' work experience with process re-engineering or ITSM (change, incident, and problem management processes).
• ITIL v3 or v4 certified.
• Experience in quantifying data (i.e. excel, access) and report findings in a comprehensible format.
• Working front end knowledge of ServiceNow suite.
• Extreme attention to detail and time management.
• Ability to prioritize and effectively manage multiple tasks.
• Excellent written and verbal communication skills.
• Effective presentation skills.
• Ability to work independently and in a team environment.

 
 
 
 
Regards,
 
Nitin Gupta
Team Lead-Recruitment
ShiftCode Analytics Inc.,
5118 Sylvester loop Tampa,
Florida 33610
Direct: (813) 548-3398
Email: ngupta@shiftcodeanalytics.com
URL: http://www.shiftcodeanalytics.com/
 

If you would prefer to no longer receive any emails from this Company, you may opt out at anytime by clicking unsubscribe.