Hi,
Greetings of the day.
Please help me with the suitable profiles.
Role- Production Support Analyst
Location – Miami, FL
Contract
Need production support candidates with some development experience in below Azure Skill set.
-Work on production issues that require a code change
-Work on new functional enhancements (major & minor)
-Provide IM/SRM/PM/CM services for in-scope products/applications.
-Collaborate with Level 1 Support Teams for providing end to end ticket resolution.
-Collaborate with Developers for code changes.
-Create SOPs & Product documentation.
-Co-ordinate with offshore team
Skills
-Azure Logic Apps
-Azure Service Fabric and Service Bus
-Azure Data Factory
Good to have
-Prior experience with Service Transition.
-Well-versed with Onsite-Offshore execution model.
-Ability to understand business requirements/impacts in a highly technical environment.
-Good communication skills, both written and verbal.
-Good analysis skills in order to aid in trouble-shooting and problem-solving.
-High attention to details and service minded approach.
-Willing to learn new technologies on the job & cross-skill across adjacent technologies.
–Willingness to provide on-call Support outside business Hours on a rotational basis.
Thanks & Regards
Pooja Pandey
Sr. Technical Recruiter
Desk : (551) 310-0398
E-mail: Pooja.pandey@emonics.com
