Salesforce Sr CPQ BA
Location: 100% Remote
Rate: $90-$100/hr
Job Description:
• Working under the direction of a senior CPQ product manager to support all capabilities & features that are targeted for development in FY21.
• Assist in the creation of new Salesforce.com platform capabilities that will enable internal Cisco Customer Success experts to support the Customer's through their product & solution adoption journey.
• Perform analyst role on our agile development team, partnering closely with other CX Customer Success experts and end-users to document the required system features and user stories in Aha! and Rally tools.
• Documenting the business requirements & impacted/associated Customer Success processes.
• Defining, managing, and tracking system features & users stories in the Rally application and working with business and IT stakeholders to groom and refine.
• Accountable for driving engagement with system end-users; capturing console feedback
• Work directly with Cisco IT and Cisco Data & Analytics teams to deliver the technical projects and console capabilities within an agile, monthly/bi-monthly release cycle.
• Support the product manager with analysis projects, create test scripts, conduct BAT testing.
Skills desired:
• Mature, Self-starter that can work independently
• Experience with delivering projects and solutions on Salesforce
• Business process creation - experience documenting processes, features & user stories
• Agile delivery experience for large, enterprise-scale platforms and applications
• Strong business acumen and analytical skills.
• Strong communication skills related to technical and non-technical topics. Includes outstanding verbal skills and strong presence when communicating/presenting
'
Thanks & Regards,
Fazle Ahmad
Team lead M: 408 889 1924
Whatsapp: 408 889 1924
E: fazle.a@idctechnologies.com
IDC Technologies
www.idctechnologies.com
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