Windows Admin with Devops-Dallas TX (Remote)

Windows Admin with DevOps Skill

Location – Dallas, TX (Remote)

RATE $ 45-50/hr C2C

GENERAL DESCRIPTION:

DevOps role to help SHS successfully support our environment.

Define monitoring requirements and implement automated incident resolution solutions by creating Alerts.

Provide tier-3 troubleshooting and break-fix support for production and non-production services.

Quickly and efficiently troubleshoot simple and complex issues in order to provide outstanding support for internal service level objectives.

Identify areas for process and efficiency improvement within Platform Support Operations; recommend solutions and assist in overseeing implementation. Actively facilitate continuous improvement.

Ensure all necessary operational processes and procedures are carried out with a high level of attention.

Define and document standard run books and operating procedures. Create and maintain system information and internal architecture diagrams.

Monitor various systems capacity and health indicators and trends; provide analytics & forecasts for added or reduced capacity as required.

REQUIRED EXPERIENCE:

Minimum 5 years related experience.

Experience with ITIL configuration, change management, monitoring or and trending of Platform/ Application.

Experience with APMs like New Relic, App Dynamics, etc. Developing and maintaining run book articles for support teams.

Ensuring platform availability and addressing operational issues as they arise in accordance with internal and customer SLA’s.

General understanding of how Soap/XML and Rest APIs work from an operational perspective.

Experience supporting multi-layer applications including Frontend services ( API and GUI based) and Backend services.

Experience with a configuration manager such as Puppet, Chef, Ansible, Salt, etc.

Understanding of TCP/IP and HTTP protocols. Successfully in debugging issues using network layer knowledge. Able to capture traffic and analyze it to understand issues.

Strong troubleshooting skills.

Solid scripting skills ( ruby, python, perl or shell scripting)

Excellent written and verbal communication skills.

Ability to handle multiple projects.

Experience using an operational ticketing system to record changes and work history details such as JIRA or Service Now.

Worked with Git/SVN code repositories.

NICE TO HAVE EXPERIENCE:

Experience working on the GCP stack including Terraform. GCP - 15% Wintel/Linux - 60% Automation - 25% Experience working with 3 tier experience Production support.

Thanks,

Saurabh Mishra | VBeyond Corporation

Direct Number 908-854-0421

Note: VBeyond is fully committed to Diversity and Equal Employment Opportunity.