Role: Project Manager
Location: Issaquah, WA
Request ID: 1937
Passport number mandatory
Description:
UST Global® is looking for a Release Manager to coordinate and orchestrate the efforts required to introduce application changes into production for delivery to end-users. The candidate must possess excellent written and verbal communication skills with the ability to collaborate effectively with domain experts and technical experts in the team.
Roles
The Release Manager is a senior position that plays a key role in supporting critical & complex project functions in a fast-paced Agile environment. This position is an exciting multi-faceted opportunity for candidates who are highly motivated to succeed, fast learners, influential, passionate about solving problems, and is a team player. The Release Manager is responsible for setting and communicating release expectations, milestones, and statuses, creating and sending post-release reports to all involved parties and impacted users from end-user to enterprise leadership.
Key Responsibilities
This position is responsible for the following:
· Orchestrates and reports weekly, monthly, and project release activities within the Costco Logistics development life cycle which include, but are not limited to business relations, infrastructure, change management, service desk representatives, and other related teams to ensure awareness, successful operational handoffs, deployment, and acceptance.
· Connects development, QA, Project Management, Infrastructure, Operations, and other IT teams to support the related changes for product and project portfolio roadmaps and ensure the Build, Deploy, Release team can proactively prepare for future needs.
· Develops and stewards the Release Management process, along with establishing specific standards to govern the process.
· Adheres and contributes to improvements to the release process that support quality releases and minimize risk to the production and non-production environments.
· Establishes and communicates release expectations, milestones, and release activity progress; provides reports for and across all involved teams.
· Identifies critical success factors and Key Performance Indicators (KPIs) to measure and report on release quality.
· Creates and maintains required release documentation that supports any given release through its production life cycle.
· Maintains and controls risks for the duration of the release cycle to ensure a well-organized and successful deployment.
· Tracks to ensure that approved entrance/exit criteria required for production deployment are in place.
· Coordinates environment refresh cycles with various enterprise teams to minimize release impact and sustain system integrity and availability.
· Works with the various enterprise teams to proactively plan system patching and application upgrades/enhancements to minimize release impact and risk.
Skills/Qualifications:
· Excellent interpersonal and diplomatic skills as well as a positive attitude.
· Strong communication skills, both verbal and written.
· Strong organizational and planning skills, with experience building and executing tactical plans.
· Ability to negotiate timelines and deliverables with a strong sense of urgency.
· Strong process knowledge of System Development Life Cycles; Waterfall and Agile.
· Flexible must be able to change priorities quickly, focus on new ones without distraction, able to deal with conflict, and work under pressure to meet deliverable dates/timelines.
· An ability to build relationships at all levels of the organization
· A Lean strategic thinker who values partnerships based on trust, sustainable throughput of value, innovation, and relentless improvement
· An open mind to learn and adapt to improving the team every day
Experience and Education
· 8+ years of release management experience in high growth, complex environment
· Familiarity with eCommerce.
· Knowledge of Supply Chain, Warehouse Management, Order Management/Fulfillment systems, Customer Service systems
· Project Management Certification (PMP) or related experience
· Certified Scrum Master
· Experience engaging directly with Senior Leadership
· Customer-facing project/release management and team leadership experience is required
Comments for Suppliers
remote - short term position - will start rapidly - manager will interview and hire very quickly on this.
Additional Skills:
Release Management, Coordination ,Project Management
Bhaskar kumar Koppisetti
Email :kumar.koppisetti@3sbc.com
Hangout : bhaskarkumar3sbc@gmail.com
An E-Verified Company
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