Urgent to fill -Oracle EBS Service Delivery Manager @ Philadelphia OR NJ

Direct Client Requirement

Greetings!! Hi, This is Narasimha B From RNR IT Solutions, Hope you are doing Fantastic, We have an urgent requirement, please find the job description and Let me know your interest Title : Oracle EBS Service Delivery Manager Location : Philadelphia OR NJ Visa - GC / USC     Description :   This role is a mid-level management role acting as an interface with the client to influence programs at both strategic and operational level Strategic planning, Service delivery, Managing stakeholder expectations, Responsibilities include Program/Project Execution, Business development and Project estimations (Effort/Cost) Ability to be self-directed and interact with technology and multiple offering within the organization Escalation management and flexibility to travel multiple locations with in US, with the base location being Philadelphia ( For Ricoh) and / or New Jersey Candidate should be technology agnostic and should be able to cover from Legacy to Cloud solutions                1.      Risk identification and mitigation planning 2.      Review Project Metrics/ SLAs and their achievement and take corrective action 3.      Monitor progress of projects and update the account manager 4.      Track customer complaints and escalations to closure 5.      Experience / knowledge of Enterprise Products (Oracle EBS) 6.      Experience in solution design and / or pre-sales activities including RFP responses, solution design 7.      Improve project profitability by reducing buffers, planning rotation, grade mix, improving utilization and project location 8.      Ensure high Employee Passion Index       Must Have: stakeholder Management, Technical Architect Exp, Delivery Manager Exp and Oracle EBS Thanks & regards Narasimha B Accounts Manager, RNR IT Solutions Inc e:narasimha.b@rnritsolutions.com Ph: 469-327-6044 Confidentiality Note: This email and any attachments are confidential and may be protected by legal privilege.If you are not the intended recipient, be aware that any disclosure. copying, distribution or use of this e-mail or any attachment is prohibited. If you have received this e-mail in error, please notify us immediately by returning it to the sender and delete this copy from our system. Thank you. ​

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