CodeForce 360 needs resources for its new requirement- QA Engineer

Hello! Hoping you are having a good day! 

I am Urvish and working as Sr IT Recruiter at CodeForce 360.

Code force 360 is looking for a QA Engineer with our client based in San Jose, CA. Please let me know if you are interested in this position. 

Here are the key details of the Job: 
Job Title:  QA Engineer
Job Location: San Jose, CA
Duration:  Long Term Project
Skill set:

• Overall 6-8 years in IT (5-7 years in Quality Assurance)
• Excellent analytical skills with an ADVANCED level proficiency in QA practice creating/maintaining test plans, creating test harnesses, scripts; executing scripts and reporting.
• Hands on experience testing Interactive Voice response system and tool knowledge to test IVR
• Ensure the correctness and completeness of voice applications
• Experience verifying the logic of the Call Flow and BRDs
• Experience testing CRM applications for contact center is preferred
• Experience with testing multilingual voice applications is preferred
• Test applications by: reviewing existing and newly-submitted tests for correctness and usability, creating new tests where missing, updating, improving, and correcting tests where necessary
• Write comprehensive test plans and corresponding test cases for basic components and features.
• Find bugs and apply engineering rigor to reproduce and diagnose those bugs, write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively.
• Good working knowledge of one or more programming/scripting languages is preferred
• Supporting test setup, analyzing defect metrics data and attending defect calls with UAT support.

 
Minimum Qualifications:

• BA/BS degree in Computer Science, related technical field or equivalent practical experience.
• Previous experience testing enterprise size Interactive Voice Response Systems or similar voice enabled applications

 
Responsibilities:

• Experience with Call flow,VUI Spec and Design diagrams is required.
• Knowledge in DTMF/Speech testing of IVR.
• Good Knowledge of CTI, Agent skills and Call Routings.
• Must have knowledge in IVR reports and logs verifications.
• Ensure the correctness and completeness of voice applications
• Test applications by: reviewing existing and newly-submitted tests for correctness and usability, creating new tests where missing, updating, improving, and correcting tests where necessary
• Encouraging community involvement and collaboration in the creation and use of the test suite.
• Write comprehensive test plans and corresponding test cases for basic components and features.
• Find bugs and apply engineering rigor to reproduce and diagnose those bugs, write concise and descriptive bug reports and present test results to other project stakeholders clearly and effectively
• Experience with testing multi-lingual voice applications is preferred
• Good working knowledge of one or more programming/scripting languages is preferred

Looking forward to your resumes. 

Talk to you soon! 


Urvish Rai
Sr. Technical Recruiter
Direct: (470) 428-8734 / Ext: 173
E-Mail: urvishr@codeforce.com
USA - Atlanta
1355 Windward Concourse,
Suite #210, Alpharetta, GA 30005

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