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Urgent Role for ServiceNow Admin(100% Remote)

Hello
 
Let me know if you have any consultant for below role.
 
 
Position: Sr. ServiceNow Admin(100% Remote)
Duration: Contract
Interview: Phone & skype
 
Note: Interview : 2 Hour skype Interview with Coding test
 

Description :


 
Summary:
A highly motivated ServiceNow Administrator/Configuration Engineer to join our IT Service Management team to provide application support across the ServiceNow ecosystem. This is an exciting opportunity to join a DevOps-driven ServiceNow team with many greenfield opportunities. The ideal candidate will have advanced training and experience with ServiceNow administration & end-user support in an enterprise production environment. Day to day activities will be troubleshooting, diagnostics, and resolution of ServiceNow issues, as well as leading & supporting team members with ongoing project & development efforts in ServiceNow.
Story Behind the Need – Business Group & Key Projects A lot of movement on this team right now, needs additional hands. Once they have that, they can finalize what projects to prioritize.
• Org unit & team culture
• Surrounding team & key projects Job Responsibilities
• Perform daily intake, triage, and resolution of production systems incidents and service requests as assigned.
• Perform ServiceNow administrative or configuration work as requested across 3 environments (development, test, production)
• Participation as an active DevOps team member to take on additional testing, grooming, troubleshooting, etc as required.
• Export\Import data in ServiceNow as needed
• Perform deployments by moving update sets and importing xml
• Create knowledge base articles to aid end-user and fulfiller knowledge sharing
• Participate in the incident management process and other internal processes as needed
• Collaborate with user experience teams to enhance the ServiceNow user experience overall
• Purpose of this team
• Reason for the request Critical role in terms of leading the development effort
• Motivators for this need
Typical Day in the Role Qualifications
• Expert in ServiceNow administration, configuration, and developer required
• Excellent troubleshooting skills
• 4+ years of experience in technical support and system administration in a ServiceNow environment
• ServiceNow Administration & Advanced Administration training
• ServiceNow Administration Certified
• ServiceNow ITSM, CMDB, KB experience required
• Understanding of CSM and GRC experience preferred
• Experience with Business Rules, Includes, UI Actions, Scheduled Jobs
• Experience with ServiceNow client and server-side scripting
• Excellent communication and documentation skills
• Bachelor's degree in business, management, or technology



 
 
 
 
 
Regards
Dinesh Kumar
Cybertec, Inc.,
11710 Plaza America Drive
Suite #2000, Reston, VA 20190
Direct: 703-880-4792
Fax: 703-871-5291
Email: dinesh@cy-tec.com
URL: www.cy-tec.com
 
 
 


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