Job title: Technical BA Analyst
Location: Sleepy Hollow, NY
Start date: ASAP
Duration: Long Term
*MUST HAVE COMMERCIAL PHARMA experience!
Note: This a technical analyst that services the business community and performs technical tasks as noted. Pharma experience is needed per the below.
· Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
· Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
· Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs)
· Experience in using enterprise-wide requirements definition and management systems and methodologies required.
· Successfully engage in multiple initiatives simultaneously
· Work independently with users to define concepts and under direction of project managers
· Drive and challenge business units on their assumptions of how they will successfully execute their plans
· Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
· Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.
· Develop requirements specifications according to standard templates, using natural language.
· Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
· Be the liaison between the business units, technology teams and support teams
Required Skills & Experience
· Bachelor's degree preferred.
· 7+ years analyst experience preferred.
· Working knowledge of business processes, system development and process improvements.
· Proficient in gathering business requirements using process flows and use cases.
· Expertise in mapping as-is and to-be business processes.
· Understanding of technology capabilities and limitations.
· Experience in creating dashboards/reports for various stakeholders in pharma – Field reps, Field management, managed markets etc.
· Familiarity with KPIs for pharma sales and marketing
· Experience with Pharma commercial data like Sales, Claims, Payers, Specialty pharmacy
· Understanding of Pharma commercial operations concepts like alignments, targeting, reporting, incentives
· Experience designing and reviewing test cases.
Excellent verbal and written communication skills.
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