Urgent Openings for Technical Supporting Engineer-Palo Alto, CA

OPT-EAD cannot apply

Hi ,    Greetings From Ampstek !! Ampstek is an emerging global leading IT staffing and solutions company with offices in USA, Mexico, Australia, Singapore and Canada that understands rapidly developing IT landscape and is a leader in delivering innovative, experienced talent and IT solutions, Ampstek is a total technology transformation and professional staffing. We are Tier 1 vendor for all Infosys , Tech Mahindra, L&T requirements and We can close positions immediately.    Please review our job opening below and kindly send us the updated resume ASAP along with the details of consultants; OPT cannot apply Role: Technical Supporting Engineer Location: Palo Alto, CA Duration:12+ Months   Job Details: The Technical Support Engineer Responsibilities: •            Provides First/second/third level technical support for customers, partners, account teams, and other Technical Support Engineers. •            Applies analytical skills and technical knowledge to solve product problems of moderate to high complexity. •            Provides technology/product training, documentation and intellectual property material as required. •            Acts as focal point for large account product problem resolution. •            Support customer success with specialized product knowledge. •            Effectively utilizes moderate to complex lab setups to recreate and solve problems. •            Submits complete and correct bug reports in area of expertise. Advocate for customers in engineering roadmap planning. •            Interacts across support teams and development teams at peer level. •            Acts as a technical expert and provides support on a world-wide basis. Thanks& Regards Ashley Technical Recruiter Ampstek LLC., A MBE and E-Verify Company  103 Carnegie Center Drive,Suite 300,Princeton,NJ 08540 contact no:609-436-9610 Email:ashley@ampstek.com See what's happening on our social sites ‌ ‌ ‌

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