Hi, Hope you are doing Great. Kindly go through the below requirement. If you feel comfortable then please revert me with your updated resume. Position: Jira Admin Location: Cleveland, Ohio Duration: 6-12+ Months Interview Mode: Phone and Skype Job Description.…. - 3+ years of Jira system administration experience including:
- Installation, updates, patches, configuration, plugin management
- Project setup and configuration
- User account provisioning and tracking
- Permission management
- Tracking and resolving internal support requests & tickets
- Opening and managing support tickets with Atlassian
- Communications with Jira end-users and project stakeholders
- Planning, tracking, and reporting project activities
- Tracking and reporting support request activities and metrics to management
Roles and Responsibilities.…. - Experience installing, configuring, managing and supporting other software development tools such as XRay, Confluence, Jenkins, UrbanCode.
- Manage the ongoing operation of the Jira and Confluence environments (High Availability, Backups/Restores, etc.)
- Perform production Jira and Confluence upgrades, ensuring compatibility with all required plugins
- Maintain and update Jira, Confluence and plugin licenses
- Manage Jira and Confluence users
- Troubleshoot Jira and Confluence issues, including permissions and project configurations
- Create Premier Support tickets with Atlassian
- Manage Jira data integrity, making sure Config Manager imports do not fail
- Manage, configure, and support other plugins and development tools.
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