Urgent need of Tech Support position at Oakland, CA ( Need local candidate)

Hi         Please find the Job description below, if you find interested kindly share me your copy of resume at earliest.   Job Title: 2 Tech Support   Location: Oakland, CA   Duration: 12 months   Job Description:     ○     IT Tech Support experience   ○     Ability to manage projects   ○     Strong technical documentation skills   ○     Strong customer service skills   ○     Email etiquette   ○     Proactive problem solving and good decision making   ○     Research abilities with good attention to detail   ○     Teamwork and follow through and commitment   ○     Strong communication and interpersonal skills   ○     Experience with hardware and software   ○     Strong troubleshooting skills   ○     Work well under pressure   ○     Ability to multitask   ○     Experience with a ticketing system, preferably Jira   ○     Familiar with SLA’s   ○     Upkeep of Knowledge Base Wiki Documentation.   ○     Knowledge on Enterprise systems & IT Infrastructure     Thanks & Regards keshav IDC Technologies Inc Mailto: keshav.k@idctechnologies.com Phone: 408-459-2751 _____________________________________ Empowering Technologies Services Remote Services | IT Services | BPO | IT Consulting | Staffing Solutions | ____________________________________

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