Job Title: Genesys Cti Developer Consultant -No OPT or CPT
Location: Westlake, LA 70669
Duration: 6 Month
Note: Passport Number or Copy Required for Submission
Must Have Skills:
Genesys framework ( 8.18.5) Components installation & development
Experience in IRD strategies, CCPluse, SIP protocol implementation
Configurations of Agent desktop, Gplus adaptor
Job Description:
CTI Development experience in Contact Center Domain.
Extensive knowledge in Genesys Framework and its components.
In depth knowledge and extensive experience in creating routing strategies and IVR call flows using Genesys IRD Extensive working knowledge of Genesys CME, GA, CC Pulse.
Extensive knowledge in troubleshooting issues in Genesys environment.Experience and desire to work in a Global delivery environment
Regards:
Ray Francis - Staffing Manager || Consulting Knights Inc.
100 Overlook Center, 2nd Floor - Princeton| New Jersey-08540
Direct : (609) 357-9437 || Phone : 609-357-9397 x 120
ray.francis@consultingknights.com ||Website: www.consultingknights.com
This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.
Location: Westlake, LA 70669
Duration: 6 Month
Note: Passport Number or Copy Required for Submission
Must Have Skills:
Genesys framework ( 8.18.5) Components installation & development
Experience in IRD strategies, CCPluse, SIP protocol implementation
Configurations of Agent desktop, Gplus adaptor
Job Description:
CTI Development experience in Contact Center Domain.
Extensive knowledge in Genesys Framework and its components.
In depth knowledge and extensive experience in creating routing strategies and IVR call flows using Genesys IRD Extensive working knowledge of Genesys CME, GA, CC Pulse.
Extensive knowledge in troubleshooting issues in Genesys environment.Experience and desire to work in a Global delivery environment
Regards:
Ray Francis - Staffing Manager || Consulting Knights Inc.
100 Overlook Center, 2nd Floor - Princeton| New Jersey-08540
Direct : (609) 357-9437 || Phone : 609-357-9397 x 120
ray.francis@consultingknights.com ||Website: www.consultingknights.com
This email message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message.