Hi there
Greeting of the day i have requirement, kindly have a look and revert with suitable candidates.
Role: Service Now Functional
Location: Raleigh NC
Duration: Long Term
Job Description:
Minimum IT experience required is 10+ years out of which at least 4 – 5 years in ITIL® process functional consulting domain or at least 5 – 8 years ITIL® Process owner/manager experience
Hands-on work experience on at least one Service Management tools like BMC Remedy, BMC Remedy force, Service Now, HPSM or any other equivalent industry standard ITSM tool
Strong oral and written communication skills with the ability to communicate technical information in non-technical language
Proven people management skills for 8 – 10 people team
Excellent English communication skills, both written and verbal, including business writing skills
Experience of performance data analysis of ITIL® processes
ITIL Intermediate is a must, ITIL Expert is preferred.
Service Now Admin certification is preferred but not a must
Ability to work with all levels of client and internal resources
Ability to organize, delegate, and leverage resources to accomplish objectives
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