Closure position!!! Application Support - Chicago IL

Hi,    Greetings from John!!  Hope you are doing great. This requirement is for our direct client   NOTE: For OPT’s Passport Number is required for submission..   Strictly OPT’S only ...   Job Title: Application Support Work Location: Chicago IL Duration: 6+months Experience:7+years Purpose Of the Role To lead and provide high quality operational and technical application and systems support.  Owner of the Problem Management process, ensuring goals are achieved. Minimizing the adverse impact of Incidents and Problems on the business and preventing reoccurrence of Incidents Responsibilities Lead and prioritize the Application Support team’s work load   Manage and Own the Problem Management Process Develop, co-ordinate and promote the effective functioning of problem management activities across all ofsupport teams To examine potential areas for Service Improvement and raise proposals with the Service Manager Provide technical leadership Maintain application monitoring, performance tuning and testing Documenting the reports obtained from the team members and presenting them to the senior leadership. Identify training needs or requirements for yourself individually and for the team Process Knowledge required Should be comfortable with different ITIL processes of Incident, Change and Problem Management.  Good knowledge on Incident, Problem and Change management process Knowledge on Ticketing tool Manning P1/P2 Bridge Calls Technical Expertise required Experience in Java Application Support for large scale financial Applications, web application development, including HTML, CSS, java script etc. Experience in Core Java and related technologies framework like Spring, knowledge on Webservices, MQ etc. Java support experience in middleware technologies like JBoss, websphere application server (WAS) etc. Hands-on experience with Unix/Linux environments and scripting, PL/SQL Utilize application based and vendor provided tools (e.g. API’s, PL/SQL, Reports, monitoring tools, etc.) for troubleshooting, research, data extraction, data conversion and importing, integrity checking, and validation. Hands-on experience in XML,XSLT,XSD & XQueries etc Knowledge on automated build/deployment tools like ant, maven etc is added advantage John Technical Recruiter Ampstek,   103 Carnegie Center Drive,Suite 300,Princeton,NJ 08540A  Phone No:- 609-297-8760 Fax No:- 732-909-2441  Email :John@ampstek.com

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