Desktop Support Engineer
Location :Liberty St, NewYork, NY 10005(Onsite)
Rate: $30/hr on c2c
Client Job Description: Mandatory Skills: Desktop Support, IT Support, End User Computing
Required : 1+year experience .
Job Description –
• The Support Analyst will provide support to End Users on a variety of computing issues.
• Job Responsibilities and Functions· Diagnose, resolve, and follow-up on issues relating to various user computing issues· Provide technical support by phone, remote access, deskside, or site visits as required · New hire device setup/Imaging·
• Experience utilizing ticketing systems· Ensure tickets are accurately documented and resolved in accordance ·
• Device inventory management· Position may require working extended hours or occasional night/weekend as required·
• Excellent communication skills both verbal and written·
• Ability to multi-task in a fast-paced environment·
• Office 365 Productivity Tools· VPN troubleshooting/connectivity· Mobile Device Support· Follow client Compliance standards
• Preferred Qualifications · 1+ year(s) relevant technical field experience· Windows 10 support experience·
• Prior Help Desk experience · Prior ticketing system experience, such as ServiceNow · Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success·
• Strong written and verbal communication skills·
• Focus on customer service·
• Desire to work in a team environment·
• Strong work ethic·
• Ability to balance workload while maintaining high standards EUC L2 with Scripting experience must
Required : 1+year experience .
Job Description –
• The Support Analyst will provide support to End Users on a variety of computing issues.
• Job Responsibilities and Functions· Diagnose, resolve, and follow-up on issues relating to various user computing issues· Provide technical support by phone, remote access, deskside, or site visits as required · New hire device setup/Imaging·
• Experience utilizing ticketing systems· Ensure tickets are accurately documented and resolved in accordance ·
• Device inventory management· Position may require working extended hours or occasional night/weekend as required·
• Excellent communication skills both verbal and written·
• Ability to multi-task in a fast-paced environment·
• Office 365 Productivity Tools· VPN troubleshooting/connectivity· Mobile Device Support· Follow client Compliance standards
• Preferred Qualifications · 1+ year(s) relevant technical field experience· Windows 10 support experience·
• Prior Help Desk experience · Prior ticketing system experience, such as ServiceNow · Ability to write clear, concise documentation· Ability to provide excellent customer service in person, over phone, through email, and using remote tools Attributes for Success·
• Strong written and verbal communication skills·
• Focus on customer service·
• Desire to work in a team environment·
• Strong work ethic·
• Ability to balance workload while maintaining high standards EUC L2 with Scripting experience must
Additional Skills: Desktop Support,End User Computing,End User Support
Warm Regards,
Bhaskar kumar | Senior Recruiter
3S Business Corporation
kumar.koppisetti@3sbc.com
16700 HOUSE HAHL RD BLDG 6B, Cypress, TX-77433
An E-Verified Company
To be removed from our mailing list reply with "remove@3sbc.com" and include your "original email address/addresses" in the subject heading. Include complete address/addresses and/or domain to be removed. We will immediately update it accordingly. We apologize for the inconvenience if any caused. Please consider the environment before printing this email. Go Green
You received this message because you are subscribed to the Google Groups "hotrequirements223" group.
To unsubscribe from this group and stop receiving emails from it, send an email to hotrequirements223+unsubscribe@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/hotrequirements223/7550a28b-d704-4d74-bce9-fb046d2194b6n%40googlegroups.com.