Greetings,
We have the below requirement with our Client. Kindly go through the JD below and let me know your interest.
Position: Microsoft D365 L2 Production support
Location: Pittsburgh, PA – Onsite - Day one onsite Hybrid
Duration: 1-2+ Years Project
Any VISA is fine.
LinkedIn & Passport Number Must for Submission.
Rate: $50/hr on C2C
Description:
The associate will be responsible for providing Level 2 production support.
- 3-6 years of application support experience.
- Proficient in Linux, and Windows platforms
- Proficient in RMDBS and no SQL databases
- Preferred Support experience with the Microsoft Dynamics 365 platform
- Exposure to Azure production support
- Knowledge of monitoring tools such as AppDynamics, Splunk, Prometheus
- Strong written and oral communication skills.
Responsibilities include :
- Incident and problem management.
- Cross-functional management to ensure tasks are completed on time.
- vulnerability management. Ensure vulnerabilities are reported and remediated on time.
- Release management. Support release planning, implementation, and post-production support.
- Monitoring. Ensure production applications are fully instrumented with monitoring and proactive alerting.
- Incident Management. Ensure incidents are managed across teams, communicated, and resolved by SLA.
Thanks & Regards
Srujan Burra
Email: srujan@sourcemantra.com
Source Mantra Inc | www.sourcemantra.com
295 Durham Ave, Suite # 201, South Plainfield, NJ 07080
Certified Minority Business Enterprise (MBE)