Greeting from Excel-EST!!
We are looking for L2 Technical Support Lead (Application Support) with experience in DevOps@ Remote for the opening with one of our clients.
Job Title: L2 Technical Support Lead (Application Support)
Location: Remote
Job Description:
Role Description
L2 Technical Support Lead (Application Support) with experience in DevOps
Experience in AppDynamics & Splunk tool is preferable & Hands-on Scripting experience (Python/ Shell /PowerShell) in Unix/Linux platform is desired.
Responsibility:
Senior technical lead to provide L2 production support for critical shared services platforms. Individual will work closely with the application development teams and infrastructure support groups to ensure systems are highly available. •Performs complex troubleshooting as a subject matter expert in one or more applications. •Works to ensure appropriate monitoring and alerting setup. •Works on root cause analysis and problem management to address underlying technical issues. •Collaborates with business and application development stakeholders. •Monitors changes to applications and their operating environment. •Analyzes any complex issues. •Recommends technical solutions on application problems. •Reviews and develops updates of contingency documentation and processes. •Reviews and analyzes product migrations through all systems environments. •May review and execute Change Management scripts. •Contributes to incident resolution for high priority incidents. •
I would appreciate if you could reach out on my below mentioned contact coordinates, should the position be of interest to you.
Have a great day ahead!!
