Hi,
My name is Rachit saini representing ASK Staffing. I got an opportunity to look at your profile and found that you are a good match for the below requirement.
So, please let me know if you are fine with the requirement so that we can move forward with your profile.
Job Description:
Position: Network Operations Manager/ Consultant
Location: Vernon Hills, Illinois
Client: HCL America
Contract
| General Description |
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| Responsibilities :- |
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| - Adhering to SLAs | |
| - Mentoring / Training Team Members | |
| - Handling tickets / requests | |
| - Perform root cause analysis | |
| - Troubleshooting technical issues | |
| - Defining processes and ensuring that the processes are adhered to | |
| - Oversees and is responsible for successful completion of Installation, configuration and migration | |
| - Ensure maximum uptime according to the SLA | |
| - Understanding of Multi-geo support environment | |
| - Responsible for building / maintaining a test environment | |
| - Improves and maintains customer and employee satisfaction | |
| - Suggests new technologies and design changes | |
| - Monitoring and maintaining SLA requirements by the team members | |
| - Testing / Auditing/processes as required from time to time | |
| - Identify Skill gaps and plan for training / knowledge updating | |
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| Technical Requirements |
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| Excellent hands-on experience on the following products : | |
| 1. Cisco L3 & L2 Switches | |
| 2. Cisco Nexus 9K/7K/5K/2K Series of switches | |
| 3. Cisco IOS Software and NX OS Software | |
| Knowledge of SD WAN would be advantageous | |
| Wireless LAN technologies – Cisco and Aruba or Extreme. | |
| WAN Acceleration/optimization Riverbed | |
| Knowledge or Hands on experience with CISCO Prime would be advantageous | |
| VMWare NSX | |
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| Application Load balancers F5 Big IP LTM/GTM or Citrix netscaler | |
| Soft Skills |
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| - Excellent communication and conversation skills (Verbal and Written) | |
| - Good documentation skills | |
| - Should have a excellent customer handling skills | |
| - Able to handle high pressure situations | |
| - High level of acceptance | |
| - Can drive HCL’s value and its methodology | |
Regards,
Rachit Saini
ASK Staffing Inc. | Global Delivery Center
Direct: +1 415-231-7675
Email: rachits@askstaffing.com
Web: www.askstaffing.com
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