Fwd: Avaya Voice / Telephony Systems Engineer _ Urbana, MD (LOCAL CANDIDATES ONLY!) In Person Interview

Greetings,

We have the below requirement with Client. Kindly go through the Job Description and let me know your interest.

 

Job Title: Avaya Voice / Telephony Systems Engineer

Location: Urbana, MD

 (LOCAL CANDIDATES ONLY!) In Person Interview

Rate:   $42 /hr on C2C

 

JD:

Role Description: Job Title Avaya Voice Phone Telephony Systems Engineer

Location Frederick, Maryland 21704Department IT Infrastructure Telecom

 

Roles Responsibilities

Establish and maintain voice and data networks by configuring features, interfaces, and integrations in alignment with industry standards.

Activate and manage remote access tools for telephony systems.

Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot and resolve issues in collaboration with engineering teams.

Document telecom network configurations, including diagrams and programming details

Maintain system integrity by diagnosing outages, testing backup procedures, and updating documentation.

Administer Avaya phone systems, including call vector design, testing, troubleshooting, and voicemail management.

Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across Avaya, Uptivity, TASKE, and AWS Connect platforms.

Monitor and document system usage, licenses, and perform regular audits and cleanups.

Manage tasks and incidents through HEAT ticketing system and Agile Sprint tracking.

Required Technical Skill Set

Strong experience in configuring and managing Telephony Systems

Proficiency in Avaya Call Manager, System Manager, and Voicemail Systems

Hands-on experience with NICE Uptivity for call recording and screen capture

Familiarity with TASKE Reporting tools

Exposure to Cisco, secure telephone, and video communication technologies.

In-depth knowledge of telecommunications technologies and Avaya PBX systems

Experience administering Avaya Unified Communications environments

AWS Connect configuration and administration expertise

Ability to program voice and data telecommunications network circuits and equipment

Understanding of business continuity and disaster recovery strategies

Experience in designing and optimizing telephony networks

Competencies: Avaya Aura, BT Enterprise Telephony

Experience (Years): 10 & Above

 

Essential Skills: Avaya Voice Phone Telephony Systems Engineer

 

Thanks & Regards,

Bhargavi Jaltar

Lead Sr. US IT Recruiter

Galaxy i Technologies, Inc

Location: 9927 E Bell Road, Suite 110

Scottsdale, Arizona - 85260

Email Id: bhargavi1@galaxyitech.com

LinkedIn: Bhargavi Jaltar

 

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