This is Arpit Mishra from Exarca Inc. We have a long term contract role with my client. Kindly check the following position and let us know if you are interested in this role. Business Analyst With Salesforce Redlands, CA Interview: Phone and Skype All visa ( except H1b) Description: 3-5 years Salesforce experience 2 years Service Cloud configuration experience Responsibilities: -
- Provide business analysis support to design technical solutions to defined business problems
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- Collaborate with business colleagues, working directly with the Salesforce platform to diagnose and resolve technical issues and implement applications
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- Provide user story analysis, assessment, and applicable documents needed to enhance page layouts, workflows, validation rules, user visibility, custom code (Visualforce or Apex), etc. Coordinate with other teams as needed.
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- Provide a test strategy, conduct testing and promote changes through our multi-tier environment
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- Work on identified user stories as defined and prioritized by the business including enabling new features, supporting process updates, maintaining production systems, and developing new tools to support business needs
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- Consider other teams and stakeholders in a shared instance when proposing any solution or making any change
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- Participate actively in Daily Standup, Agile Grooming and other standard meetings
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- Assist in conducting the weekly production deploys, validation, and post-production support to address production defects
Requirements: -
- Minimum of three years of configuration experience in Salesforce.com
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- Salesforce Admin 101 certification, or higher
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- Bachelor s degree in information systems, computer science, business administration or related field, or equivalent relevant work experience
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- Process-driven analysis skills and background in various requirement discovery methods
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- Strong facilitation skills to elicit requirements from various personalities across organization boundaries including senior executives
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- Proven experience in driving consensus across multiple stakeholders
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- Strong verbal and written communication skills to work effectively with clients, team members, and management
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- Understand technical jargon and possess the ability to communicate it in layman s terms
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- Ability to analyze and document complex business processes
Thanks! Arpit Mishra Exarca Inc. 118 Carolynn Lane, Murphy Texas 75094 USA Phone: 469-991-5690 Email amishra@exarcainc.com | | | |
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